FAQ's
FAQs
1. What makes EvoC Skincare products unique?
Our products are crafted with premium, natural ingredients that are cruelty-free and free from harmful chemicals. We focus on creating effective formulas that deliver visible results while being gentle on your skin and hair.
2. Are EvoC Skincare products suitable for all skin types?
Yes, our products are designed to be effective for a variety of skin types. However, we recommend reviewing the product descriptions to choose the best match for your specific skin concerns.
3. How should I use EvoC Skincare products?
Each product comes with detailed instructions on how to use it effectively. Generally, our serums should be applied to clean skin, followed by moisturizers. For the best results, follow the usage guidelines provided on each product's packaging.
4. Can I use multiple EvoC Skincare products together?
Yes, many of our products are designed to complement each other. For example, our serums can be layered, but we recommend checking the product instructions or consulting with a skincare professional to ensure the best combination for your skin.
5. Do you offer bundle deals?
Yes, we offer several bundle deals designed to address specific skincare and hair care needs, such as our Anti-Aging Bundle and Hair and Scalp Care Bundle. These bundles offer a great way to save while targeting multiple concerns.
6. Are your products cruelty-free?
Absolutely. EvoC Skincare is committed to ethical practices, and all our products are cruelty-free. We do not test on animals.
7. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through our website or the carrier’s tracking system.
8. What is your return policy?
We want you to love your EvoC Skincare products. If you're not completely satisfied, please contact our customer service within 30 days of purchase to initiate a return or exchange. Please review our full return policy on our website.
9. How can I contact customer service?
You can reach our customer service team via email at evoc.skincare@gmail.com or through our contact form on the website. We're here to help with any questions or concerns you may have.
10. Do you offer shipping across Pakistan?
Yes, we offer reliable and fast shipping across Pakistan. Enjoy free shipping on orders over a certain amount, and expect your products to arrive within 2-5 business days. Please see our shipping policy for more details.
11. How long will it take to receive my order?
Typically, orders within Pakistan are delivered within 2-5 business days. Delivery times may vary depending on your location and the shipping method selected at checkout.
12. Can I cancel or modify my order after placing it?
If you need to cancel or modify your order, please contact us as soon as possible. Once an order has been processed or shipped, it may not be possible to cancel or make changes.
13. Do you offer discounts or promotions?
Yes, we regularly offer discounts, promotions, and special bundle deals. To stay updated on our latest offers, subscribe to our newsletter and follow us on social media.
14. Are your products suitable for sensitive skin?
Many of our products are formulated to be gentle on sensitive skin. However, we recommend performing a patch test before using a new product to ensure compatibility with your skin type.
15. How can I stay informed about new products and offers?
You can subscribe to our newsletter for the latest updates on new product launches, exclusive offers, and skincare tips. Follow us on social media as well to stay connected with EvoC Skincare.