Terms & Conditions

**Terms & Conditions – EvoC Skincare**

Welcome to EvoC Skincare. By using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before purchasing any skincare or hair care product from our website.

EvoC Skincare is a Pakistani skincare and hair care brand offering products such as Vitamin C serum, Niacinamide serum, Retinol serum, Minoxidil serum, Sulphate-Free Herbal Shampoo, and skincare bundles across Pakistan.

**Use of Website**

By visiting our website, you agree to use it only for lawful purposes. You must not misuse the website, attempt unauthorized access, or interfere with website security, products, checkout, or customer data.

**Product Information**

We try our best to provide accurate product descriptions, prices, images, ingredients, usage instructions, and availability.

However, product packaging, appearance, prices, offers, and availability may change without prior notice.

Product results may vary from person to person depending on skin type, hair type, routine, consistency, and individual response.

**Skincare and Hair Care Disclaimer**

EvoC Skincare products are for external use only.

Before using any new skincare or hair care product, customers should do a patch test. If irritation, redness, burning, itching, or discomfort occurs, discontinue use.

For sensitive skin, pregnancy, breastfeeding, scalp issues, allergies, or medical concerns, consult a qualified healthcare professional before use.

**Orders and Payments**

Customers can place orders through our official website.

We may offer Cash on Delivery and other available payment methods depending on store settings.

Customers are responsible for providing correct:

• Full name  
• Phone number  
• Delivery address  
• City  
• Order details  

Incorrect information may cause delivery delays or failed delivery attempts.

**Order Confirmation**

EvoC Skincare may contact customers through phone, WhatsApp, SMS, or email for order confirmation.

Orders may be delayed or cancelled if customer details are incomplete, incorrect, or unreachable.

**Shipping and Delivery**

We deliver across Pakistan where courier service is available.

Delivery time may vary depending on city, courier service, weather conditions, holidays, order volume, or operational delays.

Please read our Shipping Policy for more details.

**Returns, Refunds, and Exchanges**

Returns, refunds, and exchanges are handled according to our Refund Policy.

Due to the nature of skincare and personal care products, returns are only accepted in limited cases such as wrong, damaged, or incomplete products.

Customers must report eligible issues within the mentioned complaint time period.

**Pricing and Promotions**

Product prices, discounts, bundles, offers, and shipping promotions may change at any time without prior notice.

If a product price changes after your order is placed, the confirmed order price will apply unless the order is cancelled or changed.

**Website Content**

All website content, including product descriptions, images, logos, text, banners, graphics, and brand material, belongs to EvoC Skincare unless otherwise stated.

You may not copy, reuse, or reproduce our website content without permission.

**Limitation of Liability**

EvoC Skincare is not responsible for issues caused by:

• Incorrect product use  
• Ignoring usage instructions  
• Allergic reactions or individual sensitivity  
• Wrong delivery details entered by customer  
• Courier delays beyond our control  
• Customer expectations of guaranteed results  

**Changes to Terms**

EvoC Skincare may update these Terms & Conditions at any time. Updated terms will be posted on this page.

By continuing to use our website, you agree to the updated terms.

**Contact Information**

For questions about these Terms & Conditions, contact us:

**Phone / WhatsApp:**  
0336 4234564

**Location:**  
Lahore, Pakistan

**Website:**  
https://evoc-skincare.com

Thank you for choosing EvoC Skincare.