Privacy Policy

**Privacy Policy – EvoC Skincare**

At EvoC Skincare, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect customer information when you visit our website, place an order, or contact us for support.

EvoC Skincare is a Pakistani skincare and hair care brand offering products such as Vitamin C serum, Niacinamide serum, Retinol serum, Minoxidil serum, Sulphate-Free Herbal Shampoo, and skincare bundles across Pakistan.

**Information We Collect**

When you visit our website or place an order, we may collect information such as:

• Full name  
• Phone number  
• Email address  
• Shipping address  
• Billing details  
• Order details  
• Payment method  
• Website activity and browsing behavior  

This information helps us process orders, deliver products, and improve customer experience.

**How We Use Your Information**

We may use your information to:

• Process and confirm your order  
• Deliver skincare and hair care products across Pakistan  
• Contact you about your order  
• Provide customer support  
• Improve our website and services  
• Send order updates or promotional offers  
• Prevent fraud or misuse of our website  

**Order and Delivery Information**

We may share necessary delivery details with courier partners so your order can be delivered to your address.

This may include:

• Customer name  
• Phone number  
• Delivery address  
• Order details  

We only share information needed to complete delivery.

**Payment Information**

If you choose Cash on Delivery, payment is collected at the time of delivery.

If online payment options are available, payment details may be processed through secure third-party payment providers. EvoC Skincare does not store sensitive card or banking information directly on the website.

**Cookies and Website Tracking**

Our website may use cookies and tracking tools to improve browsing experience, understand customer behavior, and support marketing activities.

Cookies may help us understand:

• Which pages customers visit  
• Which products customers view  
• How customers interact with our website  
• How we can improve website performance  

You can manage cookies through your browser settings.

**Marketing Communication**

If you provide your contact details, we may contact you about:

• Order updates  
• Product information  
• Discounts or offers  
• New product launches  
• Customer support  

You can request to stop receiving promotional messages at any time.

**Data Protection**

We take reasonable steps to protect customer information from unauthorized access, misuse, or loss.

However, no online system is 100% secure. Customers should also protect their own account, email, and device security.

**Third-Party Services**

Our website may use third-party services such as Shopify, payment providers, courier partners, analytics tools, and marketing platforms.

These services may process customer information according to their own privacy policies.

**Customer Rights**

You can contact us if you want to:

• Ask about your personal information  
• Correct your order/contact details  
• Request removal from marketing communication  
• Ask privacy-related questions  

**Contact Us**

For privacy-related questions, contact EvoC Skincare:

**Phone / WhatsApp:**  
0336 4234564

**Location:**  
Lahore, Pakistan

**Website:**  
https://evoc-skincare.com

Thank you for trusting EvoC Skincare.